Google Business Review Automation

The Bottleneck

Replying to Google reviews was slow and easy to miss, especially when critical feedback needed a human response.

The Solution

Built an automated Google Business review pipeline that replies to 4-5 star reviews and flags 3-star-and-below reviews to email for personal handling.

The Outcome

Hours saved every week, faster engagement with happy patients, tighter reputation control, and a local SEO boost from consistent review responses.